SHIPPING & RETURNS

Domestic :

 

Shipping is Free for Domestic orders ( India ). 

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International :

 

For international orders we charge as per weight, Please see the exact shipping cost during checkout.

Custom and import duties might have to be paid by customer in their respective country.

Once you place your order you will receive a confirmation email. Once the order is dispatched you will receive an email with a tracking number which can be used to track your order on the shipping agent’s site.

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Delivery time :

 

2-3 weeks (for a quicker response email us at shopmoonbowindia@gmail.com)

These are made to order pieces, order once placed cannot be exchanged or refunded.

 

Return : 

 

As a policy, we do not offer returns or exchanges on products which are delivered in perfect condition as per the order placed.

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Disclaimer:

 

Moonbow products are handmade & Hand Dyed which can result in slight colour variations. 

We have aimed to ensure that the colours of our products appearing on our website are as near as possible to the colour of the product. However, the actual colours you see will depend on your computer equipment, and accordingly, we are unable to guarantee the precise colour of the product on delivery.